Contact Us
Have questions or need assistance? Our team is here to help you with any inquiries.
Reach Out to Us
Office
Our headquarters
SFB Ebanq Ltd
30 N Gould Ste B
WYOMING, Sherdian
Sheridan, WY 82801
United States
Frequently Asked Questions
How quickly will I get a response?
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line for immediate assistance.
Do you offer customer support outside business hours?
Yes, our email support team is available 24/7. For phone support, we operate from 8am to 6pm PST Monday through Friday. Emergency support is available outside these hours for critical issues.
What information should I include in my support request?
To help us resolve your issue quickly, please include your account email, a detailed description of the issue, any error messages you received, and steps you've already taken to resolve the problem.